New season products
Free shipping over 1500 TL
New season products
Free shipping over 1500 TL

Cancellation and Refund Policy

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS

GENERAL:

If you place an order electronically through the website you are using, the preliminary You are deemed to have accepted the information form and distance sales contract.

Buyers are subject to Law No. 6502 on Consumer Protection regarding the sale and delivery of the product they purchased. and is subject to the provisions of the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws.

Shipping costs, which are the cost of product shipment, will be paid by buyers.

Each product purchased will be delivered to the person and/or person at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. is delivered to the organization. If the product is not delivered within this period, Buyers may terminate the contract.

The purchased product is complete and conforms to the qualifications specified in the order and has a warranty certificate and user manual, if any. It must be submitted with documents such as:

If it becomes impossible to sell the purchased product, the seller within 3 days after learning this situation. must notify the buyer of this situation in writing. The total price will be refunded to the Buyer within 14 days. has to.

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

If the Buyer does not pay the price of the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product it ends up.

PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

After the product is delivered, the credit card with which the buyer paid is unfairly stolen by unauthorized persons. If it is detected that the product has been used and the price of the product sold will not be paid to the Seller by the relevant bank or financial institution. If so, the Buyer must return the product subject to the contract to the SELLER within 3 days, at the expense of the SELLER. has to.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:

If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may cancel the order, replace the product with a similar one, or delay delivery until the obstacle is eliminated. may request a postponement. If the buyer cancels the order; If the payment was made in cash, 14 days from the date of cancellation This fee is paid in cash. If the buyer has made the payment by credit card and cancels it, this cancellation The product price will be returned to the bank within 14 days from the date of payment, but the bank will send it to the buyer's account within 2-3 weeks. It is possible to transfer.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. damaged and will not receive defective goods/services from the cargo company. The goods/services received are undamaged and intact. will be accepted. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal will be used goods/services should not be used. The Invoice must be returned along with the product.

RIGHT OF WITHDRAWAL:

BUYER; 14 (fourteen) days from the delivery date of the purchased product to him/her or to the person/organization at the address indicated. within the day, provided that you notify the SELLER via the contact information below, there will be no legal or criminal penalties. may exercise his right to withdraw from the contract by rejecting the goods without assuming any liability and without giving any reason.

SELLER'S CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:

COMPANY

NAME/TITLE: ADDRESS: EMAIL: PHONE: FAX:

DURATION OF THE RIGHT OF WITHDRAWAL:

If the buyer purchases a service, this 14-day period starts from the date the contract is signed. Withdrawal The right of withdrawal in service contracts in which the service begins with the approval of the consumer before the right expires. cannot be used.

Expenses arising from the exercise of the right of withdrawal belong to the SELLER.

In order to exercise the right of withdrawal, you must send a registered mail, fax or e-mail to the SELLER within 14 (fourteen) days. by making a written notification and stating that the product is "Products for which the Right of Withdrawal Cannot Be Exercised" as set out in this agreement. It must not be used within the framework of its provisions.

USE OF THE RIGHT OF WITHDRAWAL:

Invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, the return It must be sent together with the return invoice issued by the institution. Invoice on behalf of institutions Order returns issued will not be completed unless a RETURN INVOICE is issued.)

Return form: The products to be returned are complete and undamaged, together with their box, packaging and standard accessories, if any. It must be delivered as.

RETURN CONDITIONS:

SELLER shall pay the total amount and amount within 10 days at the latest after receiving the notice of withdrawal. The BUYER is obliged to return the documents that put the BUYER in debt to the BUYER and to receive the goods back within 20 days.

If the value of the goods decreases or the return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the SELLER for its damages in proportion to its fault. However, within the right of withdrawal period, the goods or product BUYER is not responsible for any changes or deteriorations that occur due to improper use.

If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal The discount amount used within the scope of the campaign will be cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

Prepared in line with the BUYER's request or clearly personal needs and not suitable for return, internal clothing bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, danger of rapid deterioration Goods that are expired or are likely to expire are delivered to the BUYER by the BUYER. Products that are not suitable for return in terms of health and hygiene if their packaging is opened, after delivery Products that are mixed with other products and cannot be separated due to their nature, within the scope of the subscription agreement Except for those provided, goods related to periodicals such as newspapers and magazines, services or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, If the packaging has been opened by the BUYER, its return is not possible in accordance with the Regulation. Also the right of withdrawal Exercising the right of withdrawal regarding services that started to be performed with the approval of the consumer before the expiration of the period It is not possible due to the regulations.

Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, For the return of DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) Their packages must be unopened, untested, intact and unused.

DEFAULT AND LEGAL CONSEQUENCES

If the BUYER goes into default when making payment transactions by credit card, the card holder will contact the bank. You accept, declare and accept that you will pay interest and be responsible to the bank within the framework of the credit card agreement between commits. In this case, the relevant bank may take legal action; BUYER shall bear the costs and attorney fees that may arise. and under any circumstances, in case of default due to the BUYER's debt, the BUYER shall be responsible for the delayed payment of the debt. The SELLER agrees to pay for any loss or damage suffered by the SELLER due to its performance.

PAYMENT AND DELIVERY

By making Bank Transfer or EFT (Electronic Fund Transfer), ............, ........., from our bank accounts (TL). You can do it to anyone.

With your credit cards through our site, online single payment or online installments for any credit card You can benefit from the facilities. For online payments, the amount will be debited from your credit card at the end of your order. It will happen.